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Hardware and 1st Year Remote Support Warranty For LMJA-8300-x

RACCESS-6 Wattstopper
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Connected Services (RACCESS) is hardware, installed on a compatible lighting control system, that enables secure access for remote diagnostics and real-time technical support from the Legrand Remote Operations Center (ROC). RACCESS enables the remote connectivity required to add a Wattstopper Enhanced Warranty or Wattstopper TechnologyEnabled Service Contract. This will enable the ROC to remotely connect to your lighting controls system to provide immediate support, addressing many issues remotely that used to require an on-site visit for resolution.
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Features

  • Remote diagnostic support for start-up and troubleshooting
  • Factory-provided programming and configuration
  • Real-time system overview and training for facility managers/personnel
  • Dedicated cellular modem for a secure connection
  • Relocatable cellular antenna
  • Dedicated priority access to Legrand Level 2 support experts
  • Customer-initiated remote diagnostic testing with notification of device problems

Specifications

General Info
Product Line Wattstopper
UPC Number 754182941827
Country Of Origin United States
Additional Information
Security   Yes This product is ioXt certified

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Questions & Answers

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